Dear valued customers,
Currently, access to the BASS Customer Service Portal (BASS CSS) is temporarily unavailable. We are actively engaged with our vendor to expedite the restoration of your access as soon as possible.
Please note that you can continue sending your support request through email to BASS Support at “firstname.lastname@example.org”. And, should you need to view all your ticket statuses, you may contact us through the same email, and we will send the ticket status via email to you personally.
We will keep you informed as soon as access to the system is restored. We apologize for any inconvenience this may cause. Thank you.
BASS Support Administrator